security questionnaire management

Customer security reviews

If your enterprise customer sends 300 questions at 5 PM Friday, we already built your answers. After six months, our response library absorbs 40 to 60% of each questionnaire — making every future one faster and cheaper.

Every questionnaire builds your library

The first security questionnaire is the most expensive. Each subsequent one is cheaper because we maintain and expand your response library. By month six, the library handles the majority of standard questions and your team is barely involved.

Upgrade to Growth retainer when questionnaire volume reaches three or more per month — retainer pricing is more economical at that volume.

Pricing tiers

Starter · Per questionnaire

$950–$2,000

per questionnaire · 3–5 business days · Standard <100: $950–$1,200 · Complex 100–250: $1,400–$2,000

Complex 200+ questions quoted separately

Questionnaire completion (1 at a time)
Plain-language security response knowledge base (grows with each engagement)
Red flag identification (questions revealing compliance gaps)
GRC platform response library upload

Growth · Most popular (retainer)

$1,600–$2,800

per month retainer · Up to 15 questionnaires/month · 3–5 day SLA

Overage: $150/questionnaire beyond 15/month

Managed questionnaire response service (up to 15/month)
Security response knowledge base (maintained monthly)
Standard security one-pager (customer-facing)
Security posture summary document (updated quarterly)
Common objection guide for sales team

Professional

$2,700–$4,200

per month retainer · Unlimited questionnaires · 48-hour SLA

Overage: $150/hr for RFPs beyond standard scope · Trust center initial setup: $1,500–$3,000 one-time (included in first month)

Everything in Growth
Unlimited questionnaire responses per month
Trust center setup and maintenance (Vanta or Drata trust page)
Custom security one-pager per product line
Enterprise RFP security section support
Sales team security objection training (quarterly)
SOC 2 / ISO 27001 certification reference package for customers

Enterprise

$4,200–$7,500+

per month retainer · Unlimited · 24-hour SLA standard · 48-hour complex

Overage: $225/hr for government/FedRAMP scope

Everything in Professional
Government/FedRAMP-adjacent questionnaire support
Executive-level security RFP narrative writing
CAIQ (CSA STAR) completion and maintenance
Customer-facing security white paper (annual)
Proactive security posture communications to existing customers
Security briefing for prospective enterprise accounts

The compounding benefit

After six months, the library absorbs 40–60% of each questionnaire — effective per-hour rate improves significantly
Completing SOC 2 eliminates 60–70% of questionnaire questions permanently

Completing SOC 2 eliminates 60 to 70% of questionnaire questions permanently.

We can show you how the two investments interact — lower questionnaire volume is one of the clearest ROI signals from SOC 2.